Privacy policy.

Effective Date: November 2024

At Joyous Path to Wellness, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy ("Policy") outlines how we collect, use, protect, and disclose your personal information when you use our IV drip services and other wellness offerings.

By using our services, scheduling appointments, or interacting with our website, you agree to the collection and use of your personal information as described in this Policy.

1. Information We Collect

We collect the following types of information when you engage with Joyous Path to Wellness services:

a. Personal Information

When you book an appointment or engage with our services, we may collect personal information including, but not limited to:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Medical history (including health conditions, allergies, and medications)

  • Billing information (such as credit card details, if applicable)

b. Health Information

As part of our Services, we collect health-related information to tailor our treatments to your specific needs. This may include:

  • Health conditions (e.g., diabetes, heart disease)

  • Medications (prescribed or over-the-counter)

  • Allergies (especially to any ingredients in our treatments)

c. Usage Data

We may collect information about how you interact with our website or mobile app, including:

  • IP address

  • Browser type

  • Pages visited

  • Referral URLs

  • Time and date of your visit

d. Payment Information

We may collect payment information such as credit card details when you make a payment for our services. This information is securely processed by third-party payment processors and is not stored by Joyous Path to Wellness.

2. How We Use Your Information

The information we collect is used to provide, personalize, and improve our services. Specifically, we may use your personal information for the following purposes:

  • To process and manage appointments: We use your contact details to confirm, modify, or cancel appointments and send reminders.

  • To provide our services: Health and medical information is used to customize our IV drip treatments to suit your individual wellness needs.

  • To process payments: We use your payment information to process billing and payments for our services.

  • To communicate with you: We may send you service-related communications, including appointment reminders, follow-ups, promotions, or updates on new services.

  • For marketing purposes: With your consent, we may use your contact information to send marketing emails or offers about our services. You can opt out of marketing communications at any time.

  • For operational and legal purposes: We may use your information to fulfill our legal obligations, resolve disputes, or enforce agreements.

3. How We Protect Your Information

At Joyous Path to Wellness, we take the security of your personal information seriously. We implement a variety of security measures, including encryption, secure servers, and access controls to protect your data.

  • Data Encryption: Sensitive information such as payment details is encrypted using SSL (Secure Socket Layer) technology.

  • Access Control: Only authorized personnel have access to your personal information, and all employees are trained on data privacy and security practices.

  • Payment Security: We use third-party payment processors who comply with industry standards for secure payment processing, such as PCI-DSS.

While we take reasonable steps to protect your information, please note that no system is 100% secure, and we cannot guarantee the complete security of your personal data.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

a. Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment processors

  • Marketing and email service providers

  • IT support and website hosting

These providers are obligated to protect your information and only use it for the purpose of providing services on our behalf.

b. Legal Compliance

We may disclose your information if required by law, regulation, or legal process, such as in response to a subpoena or government request, or to protect the rights, property, and safety of Joyous Path to Wellness, our clients, or others.

c. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction. We will notify you of such changes in advance, where required by law.

5. Your Rights and Choices

You have the right to control how your personal information is used. These rights may include:

  • Access: You have the right to request a copy of the personal information we hold about you.

  • Correction: If you believe any of your personal information is inaccurate, you can request that we correct or update it.

  • Deletion: You can request that we delete your personal information, subject to certain exceptions (such as for legal or medical record-keeping purposes).

  • Opt-out: You can opt out of receiving marketing communications by following the unsubscribe instructions included in our emails or by contacting us directly.

To exercise any of these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that collect information about your interactions with our site, including preferences and behavior. You can manage or disable cookies through your browser settings, but doing so may impact the functionality of some parts of our website.

7. Children's Privacy

Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated "Effective Date." We encourage you to review this Policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

Joyous Path to Wellness
Email: jwellness03@gmail.com